Privacy Policy

Privacy Policy of the Law Office of Megan E Good, LLC

Effective Date: September 16, 2026


The Law Office of Megan E Good, LLC (“Firm,” “we,” “us,” or “our”) respects the privacy and confidentiality of individuals who visit our website, contact our office, or seek legal services from us. This Privacy Policy describes how we collect, use, maintain, and disclose personal information in connection with our website and our law practice.


Our practice focuses on estate planning, deed changes, and immigration law.


This Privacy Policy applies primarily to information collected through our website and through communications with our office. It does not replace or limit the Firm's obligations under applicable attorney ethics rules, attorney-client privilege, applicable laws, engagement agreements, or other professional obligations.


1. Information We Collect

Depending on how you interact with our Firm, we may collect information including:

  • Your name, mailing address, email address, telephone number, and other contact information.
  • Information you provide when requesting a consultation or contacting our office.
  • Information necessary to evaluate whether the Firm can represent you, including information necessary to conduct a conflict-of-interest check.
  • Information relating to your legal matter that you voluntarily provide to us.
  • Documents and records that you provide to us, including estate-planning documents, deeds, identification documents, immigration records, financial information, family information, and other information relevant to your legal matter.
  • Information contained in correspondence, telephone calls, emails, consultation requests, and other communications with the Firm.
  • Payment and billing information when applicable.
  • Technical information associated with visits to our website, such as IP address, browser type, device type, operating system, pages viewed, and approximate date and time of access.
  • Information collected through cookies or similar technologies, if used by our website.


You may browse our website without providing personal information. However, if you contact us or request legal services, we may need certain information to respond to your request or determine whether we can represent you.


2. Information Relating to Legal Matters

Because we provide legal services, individuals may provide us with sensitive personal information in connection with a potential or actual legal matter.

For example, depending on the nature of the matter, this may include:

  • Estate-planning and beneficiary information.
  • Information concerning family relationships.
  • Property and deed information.
  • Financial and asset information.
  • Identification and immigration documents.
  • Immigration history and related governmental records.
  • Information concerning spouses, children, parents, or other relatives.
  • Information concerning legal proceedings or prior applications.
  • Other information relevant to the legal services requested.


We use such information only for appropriate purposes, including evaluating or providing legal services, communicating with clients, conducting conflict checks, complying with legal and professional obligations, maintaining appropriate records, and administering our law practice.


3. Attorney-Client Confidentiality

The Firm is subject to applicable professional duties concerning the confidentiality of information relating to the representation of clients. Nothing in this Privacy Policy is intended to diminish or modify those professional obligations.


Information provided by a prospective client may also be subject to applicable professional obligations and may be used as necessary to evaluate the potential representation, including for conflict-of-interest purposes.


Submitting information through our website, sending an email, or contacting the Firm does not by itself create an attorney-client relationship.


Because electronic communications may present security risks, you should exercise appropriate caution before sending highly sensitive information through an ordinary website form or unencrypted email unless the Firm has instructed you to do so.


4. We Do Not Sell Personal Information


The Firm does not sell personal information.


We do not sell, rent, or license client information, prospective-client information, or website visitor information to data brokers, advertisers, marketing companies, or other third parties for their own commercial purposes.


We do not sell personal information for monetary compensation or other consideration.

The Firm does, however, use certain third-party technology and service providers to operate its law practice. Those providers may process or store information on the Firm's behalf as described below.


5. Technology and Service Providers

To operate our law practice and provide legal services, we use third-party technology and service providers. These providers may process or store information on our behalf.


Microsoft

We use Microsoft products and services for certain business functions, which may include email, document storage, document management, productivity, communications, and related services.


Information processed through Microsoft services may include client communications, documents, contact information, and other information that we place into those systems in connection with our practice.


Microsoft publishes information concerning its privacy and security practices and provides contractual data-protection terms for applicable Microsoft services. For more information, visit Microsoft’s website at https://www.microsoft.com/en-us/privacy or https://learn.microsoft.com/en-us/compliance/assurance/assurance-privacy.


Clio

We use Clio for legal practice-management and document-management functions.

Information maintained in Clio may include client contact information, matter information, communications, documents, notes, billing and payment information, electronic signatures, and other information associated with legal matters. The Clio platform includes a Client Portal for secure document exchange.


Clio states that its platform uses encryption, access controls, backups, and other security measures and maintains SOC 2 Type II and other security/compliance programs. For more information, visit Clio’s website at https://www.clio.com/security/.


Grasshopper

We use Grasshopper for telephone and business communications. When you communicate with our Firm by telephone, information associated with the communication may be processed through our telephone service provider. Depending on the services we use, this may include telephone numbers, call information, voicemail messages, text messages, and related communications information. For more information, visit Grasshopper’s Terms and Conditions at https://www.goto.com/company/legal/terms-and-conditions.


Other Service Providers

We may use other vendors from time to time for services such as website hosting, cybersecurity, accounting, payment processing, electronic signatures, scheduling, communications, document handling, or other administrative functions.


We seek to use service providers that are reasonably appropriate for the nature and sensitivity of the information being processed.


6. How We Use Personal Information

We may use personal information for purposes including:

  • Responding to inquiries and consultation requests.
  • Evaluating potential representations.
  • Conducting conflict-of-interest checks.
  • Providing estate-planning legal services.
  • Providing deed and real-estate document services.
  • Providing immigration legal services.
  • Communicating with clients and prospective clients.
  • Preparing legal documents and other work product.
  • Communicating with courts, government agencies, opposing parties, other attorneys, and other persons or entities as appropriate in connection with a legal matter.
  • Scheduling appointments and managing communications.
  • Billing and collecting fees.
  • Maintaining client and business records.
  • Operating and securing our information systems.
  • Preventing fraud, unauthorized access, or misuse of our systems.
  • Complying with applicable laws, court orders, regulations, and professional obligations.
  • Maintaining and improving our website and business operations.


7. Opt-In Consent for Text Messaging

We may communicate with clients and professional contacts by text message. Use of text messaging is limited to individualized communication, and will not be used for mass messaging. Common use cases for text messaging include scheduling, sending reminders, and asking simple questions. Clients must opt-in to permit communication via text message and may opt-out at any time by contacting us. 


Mobile opt-in and consent are never shared with any third parties for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.


Law Office of Megan E Good LLC Messaging Terms and Conditions

a. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

b. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

c. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at megan@megoodlaw.com.

d. Carriers are not liable for delayed or undelivered messages.

e. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

f. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.


8. Disclosures of Personal Information/Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.


We do not sell personal information. We may nevertheless disclose or permit access to personal information when reasonably necessary for legitimate legal, professional, business, or operational purposes.


Examples include:

  • To technology and service providers that assist the Firm in operating its practice.
  • To courts, government agencies, or other persons or entities when necessary or appropriate to provide legal services.
  • To other attorneys, experts, consultants, or professionals when appropriate for a legal matter and consistent with the client's instructions and applicable professional obligations.
  • When authorized by the client.
  • When required by law, subpoena, court order, or other legal process.
  • When necessary to protect the rights, property, security, or safety of the Firm, its clients, or others.
  • When otherwise permitted or required by applicable law or professional obligations.


The fact that information is processed by a service provider does not mean that the Firm has sold that information.


9. Website Cookies and Analytics

Our website may use cookies or similar technologies that are necessary for website functionality, security, performance, or other legitimate purposes.


The Firm does not use personal information collected through its website to create or sell advertising profiles about visitors.


10. Third-Party Websites

Our website may contain links to websites operated by third parties, including government agencies, professional organizations, legal resources, or service providers.

We are not responsible for the privacy practices or security of third-party websites. You should review the privacy policy of any third-party website before providing personal information to that website.


11. Security

We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.


The Clio Client Portal is available for clients to securely exchange documents and messages with the Firm.


Because no electronic transmission or storage system can be guaranteed to be completely secure, we cannot guarantee the absolute security of information transmitted electronically.


We also encourage clients to exercise caution when communicating sensitive information electronically and to follow any security instructions provided by the Firm.


12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy and as appropriate for our legal, professional, administrative, accounting, and recordkeeping obligations.


Information relating to an attorney-client representation may be retained in accordance with the Firm's document-retention practices and applicable professional obligations.

We may retain information for longer periods when necessary to comply with law, professional obligations, resolve disputes, establish or defend legal claims, or maintain appropriate records.


13. Your Privacy Requests

Depending on applicable law, you may contact us with questions concerning personal information that we maintain about you.


You may contact us to:

  • Ask what types of personal information we maintain about you.
  • Request correction of inaccurate contact information.
  • Ask questions about our privacy practices.
  • Request deletion of information where deletion is legally permissible.


These rights may be limited by applicable law or by the Firm's legal, ethical, professional, recordkeeping, security, or other obligations. For example, the Firm may need to retain information relating to a legal matter even when an individual requests its deletion.


We may need to verify your identity before responding to a privacy request in order to protect confidential information and prevent unauthorized disclosure.


14. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.


15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or applicable legal requirements.


When we update this Privacy Policy, we will revise the Effective Date shown at the beginning of the policy.


16. Contact Information

Questions concerning this Privacy Policy may be directed to:


Law Office of Megan E Good, LLC
Megan Good, Attorney at Law
1201 S Sharp St, Ste 250
Baltimore, MD 21230
Telephone: 443-963-3737
Email: megan@megoodlaw.com


Effective Date: September 16, 2026